In the case that you would like to forward any questions, comments or requests and for them to be attended to, please call or write to the Customer Service Centre, as the results of this survey go straight to a computer program for data analysis.

1. Please grade out of 1 to 5 (1 being the lowest score and 5 being the highest): (*)

2. Do you think we can improve on (*)

3. Please include any other commments or suggestions about

4. How often do you visit (*)